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  • Published:

    Jun 26, 2012
  • ISBN:

    9780062088383

Book Title and Author Byline

Attention All Passengers

The Truth About the Airline Industry

Product Description and Author Information

About the Book

A Fast Food Nation for the airline industry, Attention All Passengers is a shocking and important exposé revealing the real state of the “friendly skies” in which we fly. Award-winning Consumer Reports travel journalist William McGee, a former editor of the Consumer Reports Travel Letter, spent nearly seven years in airline flight operations management, and what he learned was less than uplifting. From TSA power grabs and an endemic lack of oversight to legislative battles and lobbying boondoggles to antiquated flight patterns and outsourced maintenance workers, the airlines and the Government are in cahoots, conspiring to turn a profit any way they can, no matter who has to pay the price. A provocative and hard-hitting call to action, Attention All Passengers will explode all our previous misconceptions about the airline industry.

About the Author

William J. McGee

Photo of William J. McGee

William J. McGee is an award-winning travel journalist for Consumer Reports and the former editor of Consumer Reports Travel Letter. In 2010 the U.S. secretary of transportation chose him as the lone consumer advocate on the Future of Aviation Advisory Committee. He also writes a monthly travel column for USAToday.com and has contributed to Condé Nast Traveler, the New York Times, the Washington Post, Money, New York, Parents, Good Housekeeping, and many other magazines, newspapers, websites, and blogs. Prior to becoming a journalist, McGee spent nearly seven years in airline flight operations management; he is an FAA-licensed aircraft dispatcher and served in the U.S. Air Force Auxiliary. He earned an MFA from Columbia University and teaches creative writing at Hofstra University. He lives in Connecticut.

Reviews

“A damning indictment of the airline industry, and the lax oversight and economic and political pressures that are jeopardizing the safety of everyone who flies.” —Capt. Chesley “Sully” Sullenberger, Retired Airline Pilot, consultant, speaker, CBS News Aviation and Safety Expert, And Author of Making a Difference and Highest Duty: My Search For What Really Matters

“[A] provocative new book… McGee makes a compelling argument that minor annoyances such as baggage fees and shrinking seats are symptoms of deeper problems that are eroding the bottom line and, eventually, the safety of passengers.” —Cleveland Plain Dealer

“Attention All Passengers deserves to be heeded for its discussion of airline safety. Mr. McGee addresses areas of serious concern that have largely remained off the radar screen.” —Wall Street Journal

“This book is the broadest consistent page-turner I’ve read on airlines, including our own.” —Ralph Nader, co-author with Wesley J. Smith of Collision Course: The Truth About Airline Safety

“McGee is making a serious and important argument, and he ends with a series of suggestions...that reflect both insider knowledge and common sense.” —Boston Globe

“…well-researched narrative…McGee’s exploration of this lack of accountability is intriguing…Informative” —Kirkus Reviews

“This eye-opening book should be required reading for anyone who flies, as well as airline employees and government officials.” —Chicago Tribune