Harper Business Books: Setting the Agenda on Work, Leadership, and Growth

Publication Details and Purchasing Information

Selected Format: Trade PB

Format Details

  • Published:

    Jan 11, 1995
  • ISBN:

    9780887307195
  • Pages:

    144
  • Size:

    5.3" x 8"
  • Weight:

    0.3 lb
  • Territory:

    World excl. Australia & New Zealand
  • List Price:

    $12.99 US$15.99 CAN

Book Title and Author Byline

The Control Theory Manager

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Product Description and Author Information

About the Book

Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.

About the Author

William Glasser

William Glasser, M.D., is a world-renowned psychiatrist who lectures widely. His numerous books have sold 1.7 million copies, and he has trained thousands of counselors in his Choice Theory and Reality Therapy approaches. He is also the president of the William Glasser Institute in Los Angeles.